How to Change the Email in Your Billing Profile

Managing your billing details is simple with OWOX BI on the Subscription page. Your Billing Account Email, used for accessing the Customer Portal, can be updated if necessary. Follow the steps below to make this change.

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Step 1: Contact Support

If you need to update your Billing Profile Email, reach out to our Support team at bi@owox.com.

Step 2: Provide the Required Information

In your request, include:

  • A link to your OWOX BI project.
  • The new email address you’d like to use for billing.

Step 3: Confirmation

Our team will process your request within one business day. Once the change is completed, you’ll receive a confirmation email with updated access details.

 

Need More Help?

Learn how to download and pay your invoice in our Help Center.

 

 

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