In this article, we will explain what consumption periods and billing cycles are, how they differ, and how they are synchronized for your convenience and ease of use with OWOX BI.
Consumption periods
Under the consumption-based pricing model, OWOX BI designates each consumption period to coincide with a calendar month. This approach simplifies the tracking and analysis of product usage data. Based on the terms of your paid subscription, Credits are allocated monthly in specified amounts, granting access to any OWOX BI product for the duration of the consumption period. This allocation is reset at the beginning of each new month, creating a consistent cycle. The Credits consumption page provides a detailed account of usage for all Consumption units utilized during the period.
Billing cycles
A billing cycle in OWOX BI spans from one billing date to the next. To facilitate user experience, the initiation of a new billing cycle is synchronized with the start of a consumption period. OWOX BI offers two main subscription payment options:
- Monthly subscription: Equates one billing cycle with one consumption period.
- Annual subscription: Consolidates 12 consumption periods into a single billing cycle.
Billing day
Billing day in OWOX BI is set to the 1st day of each month, ensuring a consistent and straightforward billing cycle for all users.
Synchronizing the first consumption period with the first billing cycle
Users can subscribe on any given day of the month. Let's explore how this works if a subscription starts on February 15th.
Monthly Subscription
- A user selects a monthly payment plan on February 15, enters payment details, and subscribes.
- Stripe Billing sets up a Customer Portal and issues the first invoice for the period from February 15 to March 1. As a result, the user's initial payment is lower than the monthly fee. Stripe then processes the payment using the provided card.
- OWOX BI activates the subscription and assigns the necessary Credits for the first consumption period.
- The user engages with OWOX BI products until the end of the month.
- On March 1, as one consumption period ends and another begins, automatic synchronization occurs, shifting the billing date from February 15 to March 1.
- Stripe Billing generates a new invoice and processes the payment using the saved card.
- This adjustment ensures that billing cycles and consumption periods are synchronized, each spanning one calendar month.
- On April 1, another consumption period ends, and a new one begins. Stripe Billing issues an invoice for April, while OWOX BI allocates the required Credits. This cycle repeats at the start of each month.
Annual Subscription
- The user subscribes to an annual plan on February 15, 2025.
- Stripe Billing sets up a Customer Portal, issues an invoice for 12 consumption periods upfront (covering February 15, 2025, to February 1, 2026), and processes the payment using the provided card. As a result, the user's initial payment is lower than the annual fee.
- OWOX BI activates the subscription and assigns the necessary Credits for the first full consumption period (one calendar month).
- The user engages with OWOX BI products and consumes Credits.
- The next payment to renew the annual subscription is scheduled for February 1, 2026. Stripe will issue a new invoice for the full annual subscription fee.
For inquiries related to the billing system or invoicing, please contact our Support team at bi@owox.com.
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