This article will explore situations where OWOX BI GA4 Streaming might fail to record your data in BigQuery and reasons for potential blocks. We'll provide specific actions to rectify each issue and ensure proper data collection.
Warnings
No access to BigQuery datasets for OWOX BI service account
| Reason |
Consequence |
Actions required |
| The OWOX BI service account currently lacks access to your Google BigQuery datasets. OWOX BI is unable to collect data into your BigQuery dataset. |
Data loss |
- Follow these instructions to grant access to this dataset for the OWOX BI service account.
- Wait 20-30 minutes for the changes to take effect.
- Ensure that you no longer experience data loss.
|
No billing account in GCP
| Reason |
Consequence |
Actions required |
| Your current Google Cloud project has no billing account. OWOX BI is unable to collect data into your BigQuery dataset. |
Data loss |
- Go to the Google Cloud Billing page as soon as possible, and link your current Project with an active billing account to access the full set of services and increased usage limits.
- Wait 20-30 minutes for the changes to take effect.
- Ensure that you no longer experience data loss.
|
Free tier billing in GCP
| Reason |
Consequence |
Actions required |
| Your current Google Cloud project uses Free tier billing. OWOX BI is unable to collect data into your BigQuery dataset. |
Data loss |
- Go to the Billing Accounts page as soon as possible, and choose a paid billing account to access the full set of services and increased usage limits.
- Wait 20-30 minutes for the changes to take effect.
- Ensure that you no longer experience data loss.
|
BigQuery dataset not found
| Reason |
Consequence |
Actions required |
| OWOX BI could not find the BigQuery dataset; it either does not exist, or there is no access to it. |
Data loss |
- Go to the Google Cloud Console as soon as possible, and make sure that your BigQuery dataset exists. Then share it with the OWOX BI service account by following these instructions.
- Wait 20-30 minutes for the changes to take effect.
- Ensure that you no longer experience data loss.
|
GCP project not found
| Reason |
Consequence |
Actions required |
| OWOX BI could not find the Google Cloud Project; it either does not exist, or there is no access to it. |
Data loss |
- Go to the Google Cloud Console as soon as possible, and make sure that your Project exists.
- Share the dataset with the OWOX BI service account by following these instructions.
- Wait 20-30 minutes for the changes to take effect.
- Ensure that you no longer experience data loss.
|
Blocking reasons
OWOX BI project is blocked
| Reason |
Consequence |
Actions required |
| Your current OWOX BI Project is blocked. |
Data loss |
- Go to the Project settings as soon as possible, and activate your project.
- Wait 20-30 minutes for the changes to take effect.
- Ensure that you no longer experience data loss.
|
Streaming is not available in your billing plan
| Reason |
Consequence |
Actions required |
| Event-based streaming is unavailable in your current billing plan at OWOX BI. |
Data loss |
- Go to the Project settings as soon as possible, and upgrade your plan.
- Wait 20-30 minutes for the changes to take effect.
- Ensure that you no longer experience data loss.
|
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