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April 20, 2018 — OWOX BI Pipeline. Additional access point for collecting data with the Google Analytics → Google BigQuery pipeline

Update: The regular access point https://google-analytics.bi.owox.com/collect collects data without any discrepancies.

 

Starting April 17, 2018, we are observing significant discrepancies in the streaming tables of some of our clients. This happens because the IP address that OWOX BI uses as the access point has been blocked by Russian Federal Service for Supervision of Communications, Information Technology and Mass Media (Roskomnadzor).

If your website has visitors from the Russian Federation, you may lose some data on them. To avoid this, we recommend you change the access point address in the tracking code. The new address is https://google-analytics-ru.bi.owox.com/collect.

Details about the tracking code integration you can find here.

 

We recommend changing the access point as soon as possible to get rid of the discrepancies in your data.

The regular access point https://google-analytics.bi.owox.com/collect continues collecting hit data outside the Russian Federation.

If you still have questions, feel free to write us at bi@owox.com.

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