This article is valid for the pipelines from LinkedIn, Criteo, Facebook, Yandex.Direct, Yandex.Market, Bing, Twitter, AdRoll, VKontakte, Yahoo Gemini to Google Analytics.
When creating a new pipeline, you grant OWOX BI access to your ad account so that the service can import the cost data. Normally, authorization is required only once. However, there are cases when you may need to re-authorize the service. For instance:
- you have changed your ad account password;
- your access token has expired;
- any related changes have occurred on the ad service API side.
In all the cases above, you can update the access token to your ad account without even recreating the pipeline. Below you will find the instructions you may follow depending on whether your pipeline is active or blocked.
Updating access token in Active pipeline
Step 1. On the pipeline page, click the Edit icon next to the associated account name.
Step 2. In the opened pop-up, click Add and complete authorization.
Note, you should grant access exactly to the account that is already associated with this pipeline.
Changes will be applied automatically. Data import won’t be interrupted.
Updating access token in Blocked pipeline
Step 1. On the pipeline page, click Activate.
Alternatively, find the pipeline you need in the pipeline grid. Then click the "Expand" icon next to the pipeline status. Then, proceed with Step 2 of the current instructions.
Step 2. In the Required actions window, click Refresh access next to the alert, then complete authorization.
ImportantYou should grant access exactly to the account that is already associated with this pipeline.
NoteTo activate the Criteo → Google Analytics pipeline, you need to revoke access to the Criteo portfolio associated with this pipeline first, then complete steps 1-2 of the current instructions.
After the service is authorized, the pipeline will become active. Data import will be resumed shortly.