How can I change the card credentials?
If you need to change your payment credentials in an OWOX BI project while remaining on a paid subscription plan, do the following:
- Go to Project settings in the left-side menu — you'll get to the Plans & Billing tab
- In the Payment profile block, click Edit
- Select New card
- Enter the new credentials
- Click Save
How can I cancel my subscription?
You can cancel anytime by switching to the "Free" plan.
- Go to Project settings in the left-side menu — you'll get to the Plans & Billing tab
- In the Current plan block, click Edit
- Select the plan "Free"
- Click Save
The current subscription will be canceled, and we'll cease to withdraw payments from your bank card unless you renew your paid subscription.
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