How to change my payment card credentials?

How can I change the card credentials?

If you need to change your payment credentials in an OWOX BI project while remaining on a paid subscription plan, do the following:

1. Go to Project settings in the left-side menu — you'll get to the Plans & Billing tab
2. In the Payment profile block, click Edit
3. Select New card
4. Enter the new credentials
5. Click Save

How can I cancel my subscription?

You can cancel anytime by switching to the "Free" plan.

1. Go to Project settings in the left-side menu — you'll get to the Plans & Billing tab
2. In the Current plan block, click Edit
3. Select the plan "Free"
4. Click Save

The current subscription will be canceled, and we'll cease to withdraw payments from your bank card unless you renew your paid subscription.