How to change the Billing profile email for Extension plans

Users subscribed to an Extension plan for their OWOX BI projects can manage their billing through the Customer Portal. Access to this portal is facilitated through the Billing Profile Email, as designated on the Project settings page.


If you need to change the Billing profile email, this can be accomplished with the assistance of our Support team. Please contact us at with a request to change your Billing profile email.

Be sure to include a link to your OWOX BI project and specify the new email address to which you wish to switch.

The replacement of the Billing profile email is completed swiftly within a working day.


Additionally, you might be interested in how to download and pay the invoice for the Extension billing plan.


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