This guide is designed to streamline the process of downloading and paying invoices for users of the OWOX BI Extension Billing Plan. Under this plan, users are billed either monthly or annually for the OWOX BI BigQuery Reports (Google Sheet extension). By following the steps outlined below, you can manage your billing efficiently, ensuring a smooth and hassle-free experience.
Step 1. Go to bi.owox.com and sign in. Then, navigate to the project menu and click on the 'Project settings' link.
Step 2. Check if your tariff plan is listed as “OWOX BI Extension”. If confirmed, a link to the Customer Portal will be visible on the right. Click this link to proceed.
Step 3. In the new window, you'll see the login interface for the Customer Portal. Use the email address of the subscriber who made the payment. Stripe, our payment processor, will send a login link to this email. Check your email, open the message from Stripe, and click the link to enter your Customer Portal.
Step 4. Within the Customer Portal, scroll to the “Invoice History” section. Here, you will see a list of all your invoices.
Step 5. Click on the date of the invoice you wish to pay. A payment form will open in a new window. Choose a convenient payment method and complete the necessary fields to process your payment.
Final. Your invoice has been successfully paid.
Thank you for choosing OWOX BI!