Possible statuses of pipelines and imports

  1. Statuses of pipelines.
  2. Statuses of imports.
  3. Troubleshooting.

 

Pipeline - the a number of total imports for specific dates.

Import - cost data from an advertising platform for a specific date, that is being uploaded to Google Analytics.

Statuses of pipelines

The pipeline is in one of three statuses:

  • Successfully сreated - the pipeline have created, but the data have not imported yet
  • Active- imports are proceeding normally
  • Paused - imports are paused by user
  • Blocked - user action is required to fix the error

Statuses of imports

Possible statuses of imports described in the table below:

 Status of import  Description
Upload complete Data was successfully uploaded into Google Analytics and is available for viewing in reports.
Processing data The data was successfully uploaded into Google Analytics but is not yet available for viewing in reports.
Error sending data An unknown error occurred while uploading data. Contact support for more information
Google Analytics API quota exceeded Google Analytics API limits have been reached while uploading.
Google Analytics API error One of the Google Analytics API errors occurred while uploading.
Access denied while sending data Authorization error occurred while uploading. 
Sending data Cost data upload to Google Analytics has been initiated.
Waiting to send data Cost data was obtained in an advertising service and is queued to be sent to Google Analytics.
Empty data Empty cost data in the advertising service for this date.
Error receiving data An unknown error occurred while obtaining data. Contact support for more information.
Advertising service API quota exceeded Advertising service API limits have been reached while obtaining data.
Source service API error One of the advertising service API errors occurred while uploading.
Access denied while receiving data Authorization error occurred while obtaining data. Check the permissions / credentials.
Receiving data Obtaining data from advertising service initiated.
Waiting for data The task of obtaining cost data queued for execution.
Data sending paused There is a problem with the settings in Google Analytics: the data import set is not linked to the target view.
Data receiving paused  The pipeline was paused by the user.
Update pending Data is queued to be updated in Google Analytics.
Google Analytics limits exceeded The volume of uploaded cost data exceeds the Google Analytics limit of 100 Mb per date per data set. Because of this, OWOX BI Pipeline cannot upload cost data to Google Analytics. We recommend appointing multiple representatives to your ad campaigns and setting up additional pipelines for data import.

Troubleshooting

Most of the errors you can fix directly from OWOX BI cabinet. To do this, simply click on the "Activate" button:

then follow the prompts to correct the error:

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