In this article:
A pipeline is the total of imports for specific dates.
An import is the cost data from an advertising platform for a specific date, uploaded to Google Analytics.
Pipeline statuses
A pipeline can have one of these statuses:
- Successfully сreated: the pipeline is created but the data is not imported yet
- Active: the imports are proceeding normally
- Paused: imports are paused by the user
- Blocked: a user action is required to fix an error
Import statuses
Possible import statuses are described in the table below:
| Import status | Description |
|---|---|
| Upload complete | Data was successfully uploaded to Google Analytics and is available to view in reports |
| Processing data | The data was successfully uploaded to Google Analytics but is not yet available to view in reports |
| Error sending data | An unknown error occurred while uploading data. Contact support for more information |
| Google Analytics API quota exceeded | Google Analytics API limits have been reached while uploading |
| Google Analytics API error | One of the Google Analytics API errors occurred while uploading |
| Access denied while sending data | Authorization error occurred while uploading |
| Sending data | Cost data upload to Google Analytics has been initiated |
| Waiting to send data | Cost data were obtained from an advertising service and is queued to be sent to Google Analytics |
| Empty data | There is no data for the given date in an advertising service |
| Error receiving data | An unknown error occurred while obtaining data. Contact support for more information |
| Advertising service API quota exceeded | Advertising service API limits have been reached while obtaining data |
| Source service API error | One of the advertising service API errors occurred while uploading |
| Access denied while receiving data | Authorization error occurred while obtaining data. Check permissions/credentials |
| Receiving data | Obtaining data from advertising service initiated |
| Waiting for data | The task of obtaining cost data queued for execution |
| Data sending paused | There is a problem with the Google Analytics settings: the data import set is not linked to the target view |
| Data receiving paused | The pipeline was paused by the user |
| Update pending | Data is queued to be updated in Google Analytics |
| Google Analytics limits exceeded | The volume of uploaded cost data exceeds the Google Analytics limit of 90 Mb per date per data set. Due to this, OWOX BI Pipeline can't upload cost data to Google Analytics. We recommend appointing multiple representatives to your ad campaigns and setting up additional pipelines for data import. |
Troubleshooting
You can fix most of the issues right in OWOX BI. To learn the reason of the issue, just click on the Blocked status on the pipeline list screen:
Or click on the Activate button on your pipeline page:
Then, follow the instructions to correct the issue.
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