Switching to a different subscription plan

To change your subscription plan, navigate to the Billing section of the OWOX BI dashboard, then click Upgrade plan:

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Alternatively, you can go to Project settings > Plans & Billing tab > Edit:Change_plan_2_en.png

Then, complete the following actions:

Step 1. Choose a new plan.

To get detailed information about available plans, you can use both the Plan features and Compare plans options:

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To review all the features included in a certain plan, select this plan on the left-side menu, then click Plan features.

If you want to compare your current plan with all available ones, click Compare plans. On the Plan comparison screen, you can assess the benefits of each plan and choose the one that suits your business best. Once you're ready to select your option, hover the plan column and click Select plan:

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At any time, you can switch to a different plan.

Step 2. Enter your payment details if you select a paid plan. The plan cost will be collected from the payment card you provide here on a monthly basis.

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To apply the changes, click Save.

If you switch to a more expensive plan before the reporting period ends, your new subscription will be activated immediately. Still, you will be charged for the plan cost difference for the number of days left in the month. Please note that the number of active users for this month will be calculated based on your new plan terms.

If you switch to a cheaper plan, the changes will be applied on the 1st day of the following month.

Please note that OWOX BI provides a pre-paid service. To guarantee uninterrupted service work, make sure you have sufficient funds on your payment card before a new billing period starts on the 1st day of each month.

The terms of the plan may change over time. Yet, your subscription will be served based on the terms that were valid at the time you subscribed.

OWOX reserves the right to automatically change the plan terms, but only to make the terms more favorable to a user.

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